Northwest Akron Vacations from $378

I hate writing this review. I stay here just about every time I'm in the area. It's a lower-cost property, so I don't expect a 5-star experience. Every time I've been here, my stay has been fine. But, this was not a good visit. When I went into the room, I found the light in the kitchen was burned out. The door on the electrical panel was standing open. The bathroom sink had what I assume were water stains, which made me think it wasn't wiped off. The bathroom floor was sticky. Not a good start. I also killed a decent-sized bug, which can happen anywhere - but it wasn't good timing for the bug. FYI - The breakfast is lame. My eggs and potatoes were cold. I will bring my own breakfast from now on. I did not tell the staff about the issues until I checked out. I was out a lot of the day, and I travel with medication, so I prefer to be there when someone enters the room. My complaint is not that they didn't fix things; it just that the things existed in the first place. Most of them felt like just a lack of concern. How could you not see (and close) an open electrical panel?? I spoke with the manager, Mary Beth, when I checked out. She took the complaints and told me her plan for solving the problems. She offered to make some measure of restitution, but I had paid with the room via Hotels.com, so she couldn't do that. I was impressed with how she handled my report to her. I'm going back to the area soon and plan to stay here again. Hopefully it will be better.

Good stay for a night.

Na

Great room and nice staff